Home / FAQ
  • What kinds of payment methods do you accept?

    You can make the payment to our bank account, Western Union or PayPal:30% deposit in advance, 70% balance against the copy of B/L
  • How about shipment?

    For small order, we can ship it by DHL, FedEx, UPS, TNT, etc. For big order, we can ship it by sea or by air.
  • How long is the production time?

    For samples, the lead time is about 7days. For mass production, the lead time is 20-30days after receiving the deposit payment.
  • What kinds of LED chip do you use?

    The LED chips we are using are Epistar.
  • What kinds of certificate do you have?

    The LED lights are of good quality approved by CE and RoHS,etc.
  • What is the MOQ?

    For our first cooperation, your small order is acceptable.
  • How long is the lifetime for the LED products?

    The lifetime is about 40,000hours
  • What is the warranty for the LED lights?

    The LED lights have two years warranty. If it is our quality problem, we will replace the new one for the broken.
  • Is the sample available?

    Yes, we are very glad to make the samples for your test.
  • Can we print our logo on the LED lights?

    Yes, we can print your logo on the LED lights.

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Contact Us

 No.5,Qinglong Road,Xinmao Industrial,Sisha,

Henglan Town,Zhongshan City,Guangdong,China

 Anny Zhao



  +86-18088847569



  sales01@factoled.com  |  sale02@factoled.com

 factoled lamps
 anny zhao

Our Products

Stariz led mainly produces LED indoor lighting, and is a team of professional, energetic individuals with talented designers and experienced engineers,available to guide our clients through the flawless and timely execution of any residential design project.
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